diff --git a/modules/email/email-diagnostics.sh b/modules/email/email-diagnostics.sh
index b36bdb0..78f2092 100755
--- a/modules/email/email-diagnostics.sh
+++ b/modules/email/email-diagnostics.sh
@@ -102,7 +102,7 @@ grep -v "imap-login\|pop3-login\|dovecot.*Login\|Logged in\|Disconnected" "$TEMP
 mv "$TEMP_MATCHES.delivery" "$TEMP_MATCHES"
 
 if [ ! -s "$TEMP_MATCHES" ]; then
-    print_error "❌ NO EMAIL ACTIVITY FOUND for $check_label"
+    print_error "NO EMAIL ACTIVITY FOUND for $check_label"
     echo ""
     echo "This means:"
     echo "  • No emails sent TO this $check_label"
@@ -118,9 +118,9 @@ if [ ! -s "$TEMP_MATCHES" ]; then
     # Check if domain exists
     if [ "$check_type" = "2" ]; then
         if grep -q "$target" /etc/localdomains 2>/dev/null || grep -q "$target" /etc/userdomains 2>/dev/null; then
-            print_info "✓ Domain $target IS configured on this server"
+            print_info "Domain $target IS configured on this server"
         else
-            print_warning "⚠ Domain $target NOT found in local domains"
+            print_warning "Domain $target NOT found in local domains"
         fi
     fi
 
@@ -129,7 +129,7 @@ if [ ! -s "$TEMP_MATCHES" ]; then
 fi
 
 total_lines=$(wc -l < "$TEMP_MATCHES")
-print_success "✓ Found $total_lines log entries for $check_label"
+print_success "Found $total_lines log entries for $check_label"
 echo ""
 
 ################################################################################
@@ -168,7 +168,7 @@ auth_success=$(echo "$auth_success" | head -1 | tr -d '\n\r')
 # Quick Summary
 ################################################################################
 
-print_header "⚡ Quick Summary"
+print_header "QUICK SUMMARY"
 echo ""
 
 # Determine quick status
@@ -176,17 +176,17 @@ total_problems=$((bounced + rejected + spam_rejected))
 total_email_activity=$((sent + received + delivered))
 
 if [ "$total_email_activity" -gt 0 ] && [ "$total_problems" -eq 0 ]; then
-    print_success "✅ Email appears to be working (${total_email_activity} email events, no problems)"
+    print_success "Email appears to be working (${total_email_activity} email events, no problems)"
 elif [ "$total_email_activity" -gt 0 ] && [ "$total_problems" -gt 0 ]; then
-    print_warning "⚠️  Partial email issues (${total_email_activity} delivered, ${total_problems} failed)"
+    print_warning "Partial email issues (${total_email_activity} delivered, ${total_problems} failed)"
 elif [ "$total_problems" -gt 0 ]; then
-    print_error "❌ Email delivery problems detected (${total_problems} failures)"
+    print_error "Email delivery problems detected (${total_problems} failures)"
 elif [ "$auth_success" -gt 0 ] && [ "$total_email_activity" -eq 0 ]; then
-    print_info "📱 Account active (${auth_success} logins) but no email traffic in last ${hours}h"
+    print_info "Account active (${auth_success} logins) but no email traffic in last ${hours}h"
 elif [ "$auth_failed" -gt 0 ]; then
-    print_warning "⚠️  Failed login attempts detected (${auth_failed} attempts) - possible attack"
+    print_warning "Failed login attempts detected (${auth_failed} attempts) - possible attack"
 else
-    print_info "ℹ️  No activity detected in last ${hours} hours"
+    print_info "No activity detected in last ${hours} hours"
 fi
 
 echo ""
@@ -195,26 +195,26 @@ echo ""
 # Detailed Activity Breakdown
 ################################################################################
 
-print_header "📊 Email Delivery Activity (last $hours hours)"
+print_header "EMAIL DELIVERY ACTIVITY (last $hours hours)"
 echo ""
 
 # Always show main metrics for clarity
 if [ "$received" -gt 0 ]; then
-    print_success "📥 Received: $received emails (incoming TO this $check_label)"
+    print_success "Received: $received emails (incoming TO this $check_label)"
 else
-    echo "📥 Received: 0 emails (no incoming mail)"
+    echo "Received: 0 emails (no incoming mail)"
 fi
 
 if [ "$sent" -gt 0 ]; then
-    print_success "📤 Sent: $sent emails (outgoing FROM this $check_label)"
+    print_success "Sent: $sent emails (outgoing FROM this $check_label)"
 else
-    echo "📤 Sent: 0 emails (no outgoing mail)"
+    echo "Sent: 0 emails (no outgoing mail)"
 fi
 
 if [ "$delivered" -gt 0 ]; then
-    print_success "✅ Delivered: $delivered successful deliveries"
+    print_success "Delivered: $delivered successful deliveries"
 else
-    echo "✅ Delivered: 0 (no completed deliveries logged)"
+    echo "Delivered: 0 (no completed deliveries logged)"
 fi
 
 echo ""
@@ -223,47 +223,47 @@ echo ""
 has_problems=0
 
 if [ "$bounced" -gt 0 ]; then
-    print_error "❌ Bounced: $bounced emails bounced/failed"
+    print_error "Bounced: $bounced emails bounced/failed"
     has_problems=1
 fi
 
 if [ "$deferred" -gt 0 ]; then
-    print_warning "⏸  Deferred: $deferred emails temporarily delayed"
+    print_warning "Deferred: $deferred emails temporarily delayed"
     has_problems=1
 fi
 
 if [ "$rejected" -gt 0 ]; then
-    print_error "🚫 Rejected: $rejected emails blocked/rejected"
+    print_error "Rejected: $rejected emails blocked/rejected"
     has_problems=1
 fi
 
 if [ "$spam_rejected" -gt 0 ]; then
-    print_error "🚫 Spam Rejected: $spam_rejected emails marked as spam"
+    print_error "Spam Rejected: $spam_rejected emails marked as spam"
     has_problems=1
 fi
 
 if [ "$spf_fail" -gt 0 ]; then
-    print_warning "⚠  SPF Failures: $spf_fail authentication failures"
+    print_warning "SPF Failures: $spf_fail authentication failures"
     has_problems=1
 fi
 
 if [ "$dkim_fail" -gt 0 ]; then
-    print_warning "⚠  DKIM Failures: $dkim_fail signature failures"
+    print_warning "DKIM Failures: $dkim_fail signature failures"
     has_problems=1
 fi
 
 if [ "$greylist" -gt 0 ]; then
-    print_info "⏱  Greylisted: $greylist emails temporarily delayed (normal anti-spam)"
+    print_info "Greylisted: $greylist emails temporarily delayed (normal anti-spam)"
 fi
 
 if [ $has_problems -eq 0 ]; then
-    print_success "✓ No delivery problems detected"
+    print_success "No delivery problems detected"
 fi
 
 # Show email traffic patterns
 if [ "$sent" -gt 0 ] || [ "$received" -gt 0 ]; then
     echo ""
-    print_header "📊 Email Traffic Patterns"
+    print_header "EMAIL TRAFFIC PATTERNS"
     echo ""
 
     # Top recipients (who this email is sending to)
@@ -288,17 +288,17 @@ fi
 # Show authentication summary
 if [ -s "$TEMP_AUTH" ]; then
     echo ""
-    print_header "🔐 Mailbox Access Activity (IMAP/POP3 Logins)"
+    print_header "MAILBOX ACCESS ACTIVITY (IMAP/POP3 Logins)"
     echo ""
     print_info "This shows if customer can access their mailbox (not email delivery)"
     echo ""
 
     if [ "$auth_success" -gt 0 ]; then
-        print_success "✅ Successful Logins: $auth_success (password is correct, mailbox accessible)"
+        print_success "Successful Logins: $auth_success (password is correct, mailbox accessible)"
     fi
 
     if [ "$auth_failed" -gt 0 ]; then
-        print_error "❌ Failed Logins: $auth_failed (WRONG PASSWORD or brute-force attack)"
+        print_error "Failed Logins: $auth_failed (WRONG PASSWORD or brute-force attack)"
 
         # Extract IPs attempting failed logins
         failed_ips=$(grep -i "auth failed\|Login aborted" "$TEMP_AUTH" | grep -oE "rip=[0-9.]+|from [0-9.]+" | sed 's/rip=//; s/from //' | sort | uniq -c | sort -rn)
@@ -319,7 +319,7 @@ echo ""
 ################################################################################
 
 if [ "$check_type" != "2" ]; then
-    print_header "📧 Email Account Status"
+    print_header "EMAIL ACCOUNT STATUS"
     echo ""
 
     # Extract username and domain from email
@@ -353,33 +353,33 @@ if [ "$check_type" != "2" ]; then
     # If successful logins exist, account must exist (even if we can't find the directory)
     if [ $account_found -eq 0 ] && [ "$auth_success" -gt 0 ]; then
         account_found=1
-        print_success "✅ Email account EXISTS (confirmed by successful logins)"
-        print_warning "   Note: Mailbox directory not found in standard locations"
+        print_success "Email account EXISTS (confirmed by successful logins)"
+        print_warning "Note: Mailbox directory not found in standard locations"
     elif [ $account_found -eq 1 ]; then
-        print_success "✅ Email account EXISTS on this server"
+        print_success "Email account EXISTS on this server"
 
         # Show mailbox details if we found the directory
         if [ -n "$maildir" ] && [ -d "$maildir" ]; then
             disk_usage=$(du -sh "$maildir" 2>/dev/null | awk '{print $1}')
             if [ -n "$disk_usage" ]; then
-                print_info "📊 Mailbox size: $disk_usage"
+                print_info "Mailbox size: $disk_usage"
             fi
 
             # Count messages
             msg_count=$(find "$maildir" -type f -name "*:2,*" 2>/dev/null | wc -l)
             if [ "$msg_count" -gt 0 ]; then
-                print_info "📬 Messages stored: $msg_count"
+                print_info "Messages stored: $msg_count"
             fi
 
             # Check for quota file
             quota_file=$(find "$maildir" -name "maildirsize" 2>/dev/null | head -1)
             if [ -f "$quota_file" ]; then
                 quota_info=$(head -1 "$quota_file" 2>/dev/null)
-                print_info "💾 Quota: $quota_info"
+                print_info "Quota: $quota_info"
             fi
         fi
     else
-        print_warning "⚠  Email account NOT FOUND on this server"
+        print_warning "Email account NOT FOUND on this server"
         echo ""
         echo "This could mean:"
         echo "  • Account doesn't exist (typo in email address?)"
@@ -392,7 +392,7 @@ if [ "$check_type" != "2" ]; then
         forwarder=$(grep "^$local_part:" "/etc/valiases/$domain_part" 2>/dev/null)
         if [ -n "$forwarder" ]; then
             echo ""
-            print_info "📧 Forwarder configured:"
+            print_info "Forwarder configured:"
             echo "  $forwarder"
         fi
     fi
@@ -404,61 +404,61 @@ fi
 # Show verdict
 ################################################################################
 
-print_header "🔍 Diagnostic Result"
+print_header "DIAGNOSTIC RESULT"
 echo ""
 
 # Determine overall status
 if [ "$delivered" -gt 0 ] && [ "$bounced" -eq 0 ] && [ "$rejected" -eq 0 ] && [ "$spam_rejected" -eq 0 ]; then
-    print_success "✅ EMAIL IS WORKING PROPERLY"
+    print_success "EMAIL IS WORKING PROPERLY"
     echo ""
     echo "Evidence: $delivered successful deliveries in the last $hours hours"
     echo "No bounces, rejections, or spam filtering detected"
     echo ""
 
 elif [ "$delivered" -gt 0 ] && [ "$bounced" -gt 0 ]; then
-    print_warning "⚠  EMAIL PARTIALLY WORKING"
+    print_warning "EMAIL PARTIALLY WORKING"
     echo ""
     echo "Some emails delivered ($delivered) but some failed ($bounced)"
     echo "Check bounce reasons below for details"
     echo ""
 
 elif [ "$bounced" -gt 0 ] || [ "$rejected" -gt 0 ] || [ "$spam_rejected" -gt 0 ]; then
-    print_error "❌ EMAIL HAS DELIVERY PROBLEMS"
+    print_error "EMAIL HAS DELIVERY PROBLEMS"
     echo ""
     echo "Emails are being rejected, bouncing, or filtered as spam"
     echo "See details below for why"
     echo ""
 
 elif [ "$deferred" -gt 0 ]; then
-    print_warning "⏸  EMAIL DELAYED"
+    print_warning "EMAIL DELAYED"
     echo ""
     echo "Emails are being deferred (temporary failures)"
     echo "This usually resolves itself within minutes"
     echo ""
 
 elif [ "$sent" -gt 0 ] || [ "$received" -gt 0 ]; then
-    print_info "📬 EMAIL ACTIVITY DETECTED"
+    print_info "EMAIL ACTIVITY DETECTED"
     echo ""
     echo "Email traffic logged but no delivery confirmations in last $hours hours"
     echo "This may be normal depending on email volume"
     echo ""
 
 elif [ "$auth_success" -gt 0 ] || [ "$auth_failed" -gt 0 ]; then
-    print_info "📱 MAILBOX ACCESS ONLY"
+    print_info "MAILBOX ACCESS ONLY"
     echo ""
     echo "No email delivery activity, only mailbox access (IMAP/POP3) detected"
     echo "This means the account exists and is being checked, but no emails sent/received"
     echo ""
     if [ "$auth_success" -gt 0 ]; then
-        echo "✓ Authentication is working (customer can access mailbox)"
+        echo "Authentication is working (customer can access mailbox)"
     fi
     if [ "$auth_failed" -gt 0 ]; then
-        echo "⚠ Failed login attempts detected (see details below)"
+        echo "Failed login attempts detected (see details below)"
     fi
     echo ""
 
 else
-    print_warning "❌ NO EMAIL ACTIVITY FOUND"
+    print_warning "NO EMAIL ACTIVITY FOUND"
     echo ""
     echo "No email sending, receiving, or mailbox access in the last $hours hours"
     echo "Account may be inactive or not used during this time period"
@@ -470,7 +470,7 @@ fi
 ################################################################################
 
 if [ "$delivered" -gt 0 ]; then
-    print_header "✅ Recent Successful Deliveries (last 5 from past $hours hours)"
+    print_header "RECENT SUCCESSFUL DELIVERIES (last 5 from past $hours hours)"
     echo ""
     print_info "PROOF - These emails were delivered recently:"
     echo ""
@@ -487,7 +487,7 @@ if [ "$delivered" -gt 0 ]; then
 fi
 
 if [ "$bounced" -gt 0 ]; then
-    print_header "❌ Recent Bounces/Failures (last 5 from past $hours hours)"
+    print_header "RECENT BOUNCES/FAILURES (last 5 from past $hours hours)"
     echo ""
     print_warning "PROOF - These emails failed recently:"
     echo ""
@@ -502,14 +502,14 @@ if [ "$bounced" -gt 0 ]; then
     echo ""
 
     # Extract bounce reasons
-    print_header "Common Bounce Reasons"
+    print_header "COMMON BOUNCE REASONS"
     echo ""
     grep -i "bounce\|550\|fail" "$TEMP_MATCHES" | grep -oE "550 .*|User unknown|Mailbox.*full|Relay.*denied|blocked" | sort | uniq -c | sort -rn | head -5
     echo ""
 fi
 
 if [ "$rejected" -gt 0 ]; then
-    print_header "🚫 Recent Rejections (last 5)"
+    print_header "RECENT REJECTIONS (last 5)"
     echo ""
     grep -i "rejected.*$search_pattern\|denied.*$search_pattern\|blocked.*$search_pattern" "$TEMP_MATCHES" | tail -5 | while read line; do
         echo "  $line"
@@ -518,7 +518,7 @@ if [ "$rejected" -gt 0 ]; then
 fi
 
 if [ "$spam_rejected" -gt 0 ]; then
-    print_header "🚫 Recent Spam Rejections (last 5)"
+    print_header "RECENT SPAM REJECTIONS (last 5)"
     echo ""
     grep -i "spam.*$search_pattern\|SpamAssassin.*rejected" "$TEMP_MATCHES" | tail -5 | while read line; do
         timestamp=$(echo "$line" | grep -oE '[0-9]{4}-[0-9]{2}-[0-9]{2} [0-9]{2}:[0-9]{2}:[0-9]{2}|[A-Z][a-z]{2} [0-9]+ [0-9]{2}:[0-9]{2}:[0-9]{2}' | head -1)
@@ -532,7 +532,7 @@ if [ "$spam_rejected" -gt 0 ]; then
 fi
 
 if [ "$greylist" -gt 0 ]; then
-    print_header "⏱  Recent Greylisting Events (last 5)"
+    print_header "RECENT GREYLISTING EVENTS (last 5)"
     echo ""
     print_info "Note: Greylisting is temporary - emails usually deliver after retry"
     echo ""
@@ -543,7 +543,7 @@ if [ "$greylist" -gt 0 ]; then
 fi
 
 if [ "$spf_fail" -gt 0 ] || [ "$dkim_fail" -gt 0 ]; then
-    print_header "⚠  Authentication Issues"
+    print_header "AUTHENTICATION ISSUES"
     echo ""
     if [ "$spf_fail" -gt 0 ]; then
         echo "SPF failures detected:"
@@ -561,7 +561,7 @@ fi
 # Recommendations
 ################################################################################
 
-print_header "💡 Recommendations"
+print_header "RECOMMENDATIONS"
 echo ""
 
 if [ "$bounced" -gt 0 ]; then