 cschantz
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dd07e3a824
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Add comprehensive Acronis backup troubleshooting tool
Created acronis-troubleshoot.sh with intelligent diagnostic capabilities:
7-Point Diagnostic System:
1. Service Health Check
- Verifies all 4 Acronis services (aakore, mms, schedule, active-protection)
- Detects stopped/failed services
- Auto-generates restart recommendations
2. Disk Space Analysis
- Checks /var/lib/Acronis and root filesystem
- Warns at 90%, critical at 95% usage
- Identifies insufficient space for backups
3. Memory Monitoring
- Tracks system memory usage
- Warns at high memory conditions (>90%)
- Detects potential memory leaks
4. Network Connectivity Testing
- Tests connection to Acronis Cloud URL
- DNS resolution verification
- Identifies firewall/network issues
5. Multi-Location Log Scanning
- Scans multiple log locations:
* /var/lib/Acronis/BackupAndRecovery/MMS/mms.*.log
* /var/log/acronis/agent/*.log
* System logs (/var/log/messages, /var/log/syslog)
- Pattern detection for 8 common failure types:
* Insufficient space errors
* Permission denied
* Connection failures
* Authentication failures
* Backup task failures
* VSS/snapshot errors
* Database errors
* File locking issues
6. Stuck Process Detection
- Identifies long-running Acronis processes
- Detects hung backup jobs
- Recommends service restarts when needed
7. Configuration Verification
- Checks backup plan configuration
- Verifies agent version
- Registration status validation
Intelligent Recommendations:
- Context-aware fix suggestions based on detected issues
- Prioritized action items (critical vs warnings)
- Specific commands to resolve each issue type
Quick Actions Menu:
1. View all errors from logs
2. Restart all services
3. Generate detailed diagnostic report for support
4. Export logs as tar.gz archive
Issue Tracking:
- Categorizes findings as CRITICAL or WARNINGS
- Provides comprehensive summary with counts
- Color-coded output (red=critical, yellow=warning, green=ok)
Added to Acronis menu as option 12 (Troubleshooting section)
This tool enables rapid diagnosis of backup failures without needing
to manually dig through logs or check multiple system components.
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2025-11-05 21:36:13 -05:00 |
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