Commit Graph

2 Commits

Author SHA1 Message Date
cschantz f18e92a48d Add comprehensive Acronis backup troubleshooting tool
Created acronis-troubleshoot.sh with intelligent diagnostic capabilities:

7-Point Diagnostic System:
1. Service Health Check
   - Verifies all 4 Acronis services (aakore, mms, schedule, active-protection)
   - Detects stopped/failed services
   - Auto-generates restart recommendations

2. Disk Space Analysis
   - Checks /var/lib/Acronis and root filesystem
   - Warns at 90%, critical at 95% usage
   - Identifies insufficient space for backups

3. Memory Monitoring
   - Tracks system memory usage
   - Warns at high memory conditions (>90%)
   - Detects potential memory leaks

4. Network Connectivity Testing
   - Tests connection to Acronis Cloud URL
   - DNS resolution verification
   - Identifies firewall/network issues

5. Multi-Location Log Scanning
   - Scans multiple log locations:
     * /var/lib/Acronis/BackupAndRecovery/MMS/mms.*.log
     * /var/log/acronis/agent/*.log
     * System logs (/var/log/messages, /var/log/syslog)
   - Pattern detection for 8 common failure types:
     * Insufficient space errors
     * Permission denied
     * Connection failures
     * Authentication failures
     * Backup task failures
     * VSS/snapshot errors
     * Database errors
     * File locking issues

6. Stuck Process Detection
   - Identifies long-running Acronis processes
   - Detects hung backup jobs
   - Recommends service restarts when needed

7. Configuration Verification
   - Checks backup plan configuration
   - Verifies agent version
   - Registration status validation

Intelligent Recommendations:
- Context-aware fix suggestions based on detected issues
- Prioritized action items (critical vs warnings)
- Specific commands to resolve each issue type

Quick Actions Menu:
1. View all errors from logs
2. Restart all services
3. Generate detailed diagnostic report for support
4. Export logs as tar.gz archive

Issue Tracking:
- Categorizes findings as CRITICAL or WARNINGS
- Provides comprehensive summary with counts
- Color-coded output (red=critical, yellow=warning, green=ok)

Added to Acronis menu as option 12 (Troubleshooting section)

This tool enables rapid diagnosis of backup failures without needing
to manually dig through logs or check multiple system components.
2025-11-05 21:36:13 -05:00
cschantz e7eaabfcc5 Implement Acronis Cyber Protect agent management scripts
Created 11 comprehensive scripts for Acronis backup management:

Installation & Setup:
- acronis-install.sh: Download/install agent with multiple modes
  * Interactive, unattended, with/without registration
  * Supports token-based registration during install
  * Auto-service startup and verification
- acronis-register.sh: Register agent with Acronis Cloud
  * Validates service URL and token
  * Shows current registration status
  * Safe re-registration with confirmation
- acronis-configure.sh: Guidance for backup plan configuration
  * Web console walkthrough
  * Common backup plan examples

Backup Operations:
- acronis-manual-backup.sh: Manual backup creation guide
  * Web console and CLI methods
  * Ready for full CLI implementation
- acronis-status.sh: View backup status from logs
  * Recent backup activity
  * acrocmd integration ready
- acronis-list-backups.sh: List available backup archives
  * acrocmd integration for archive listing
- acronis-restore.sh: Restore from backup guide
  * Multiple restore methods explained
  * Safety warnings and best practices

Management:
- acronis-agent-status.sh: Comprehensive service status
  * All 4 services (aakore, mms, schedule, active-protection)
  * Registration status, network ports, storage
  * Quick actions: start/stop/restart/logs/version
- acronis-update.sh: Agent update management
  * Auto and manual update methods
  * Version checking
- acronis-logs.sh: Advanced log viewer
  * View, tail, search logs
  * Error filtering with color coding
  * Log archival for old logs
- acronis-uninstall.sh: Safe agent removal
  * Stops services, unregisters, removes packages
  * Optional data retention
  * Comprehensive cleanup

All scripts based on documented Acronis commands with proper error
handling, status validation, and user-friendly interfaces.
2025-11-05 21:30:19 -05:00